Software and SaaS development
Digital products that solve, scale and evolve.
Insights
Ideas to build and operate better.
Guides, analysis and lessons on product, artificial intelligence, growth, communications and cloud.
Editorial themes
AI, automation and data
AI systems for real-world processes.
Marketing, ecommerce and marketplaces
Demand, catalogue, partners and conversion.
Communications and customer care
Every conversation in the right channel.
Cloud, infrastructure and operations
Available, observable and ready services.
results
27 results
Cloud, infraestructura y operación6 min
How to Define RTO and RPO by Process: Recovery Objectives Tied to Real-World Impact
Set RTO and RPO according to each process’s impact, dependencies, and actual recovery capacity. Learn how to agree on objectives and validate them through testing.
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Estrategia y evolución de producto digital6 min
How to Evaluate the Portability of a SaaS Solution Before You Buy
Learn how to assess whether you can replace a SaaS solution without losing data or disrupting workflows by reviewing exports, dependencies, exit tests, and responsibilities.
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Estrategia y evolución de producto digital6 min
What Content to Localize in a Digital Product: How to Decide What to Adapt
Decide what to translate, adapt, or share based on clarity, risk, market differences, and maintenance. Use practical fallback criteria and a review workflow.
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Desarrollo de software y SaaS6 min
Offboarding a B2B SaaS Customer: Control Access, Data, and Integrations
Treat customer offboarding as a verifiable workflow. Revoke access, handle data and integrations, and confirm that no active dependencies remain.
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Marketing, ecommerce y marketplaces6 min
Inventory Reservation in Ecommerce: How to Decide When to Commit Availability
Choosing when to reserve inventory prevents overselling and inventory lockups. This framework helps define timing, expiration periods, priorities, and operational controls.
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Integraciones, APIs y sistemas conectados7 min
One-Way or Two-Way Integration: How to Choose the Synchronization Direction Without Creating Data Conflicts
Decide which systems should create, read, and update data to choose synchronization that is secure, manageable, and aligned with each process.
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Cloud, infraestructura y operación7 min
Maintenance Windows for Digital Services: How to Decide When to Intervene, Who to Notify, and How to Roll Back
Plan digital maintenance using impact, communication, rollback, and validation criteria to reduce technical and operational risks.
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Estrategia y evolución de producto digital7 min
How to Define the Scope of a Digital Pilot Without Disrupting Operations
Define users, cases, exceptions, and dependencies to run a representative, safe digital pilot that can guide the next decision.
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Inteligencia artificial, automatización y datos7 min
How to Decide Which Decisions Should Be Made by a Person and Which Can Be Executed by Automation
A practical framework for assigning autonomy to automations based on impact, reversibility, uncertainty, context, and the ability to correct errors.
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Integraciones, APIs y sistemas conectados8 min
How to Decide Which Data to Include in an Integration Event
A practical framework for deciding which data travels in an event, which data is retrieved later, and how to avoid dependencies, stale data, and security risks.
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Operación, observabilidad y mejora continua7 min
How to Decide Which Data to Keep and Which to Delete in a Digital Product
A practical framework for defining data retention, archiving, anonymization, and deletion without disrupting operations or increasing risk.
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Cloud, infraestructura y operación8 min
Which Processes Need an SLA and Which Need an Operational Expectation
A practical framework for deciding which internal processes require an SLA and which need reviewable operational targets, without inflating costs.
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