Insights

Ideas to build and operate better.

Guides, analysis and lessons on product, artificial intelligence, growth, communications and cloud.

Editorial themes

Software and SaaS development

Digital products that solve, scale and evolve.

AI, automation and data

AI systems for real-world processes.

Marketing, ecommerce and marketplaces

Demand, catalogue, partners and conversion.

Communications and customer care

Every conversation in the right channel.

Cloud, infrastructure and operations

Available, observable and ready services.

results

4 results

Team reviewing an exit plan for a SaaS solution, including data, dependencies, and integrations

Estrategia y evolución de producto digital6 min

How to Evaluate the Portability of a SaaS Solution Before You Buy

Learn how to assess whether you can replace a SaaS solution without losing data or disrupting workflows by reviewing exports, dependencies, exit tests, and responsibilities.

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Comparison of data isolation models for SaaS customers: a shared database, separate schemas, and dedicated databases.

Desarrollo de software y SaaS6 min

Shared or Separate Database per Customer: How to Choose Data Isolation for a SaaS

Compare shared databases, separate schemas, and dedicated databases to choose the data isolation model that fits your SaaS risks, customers, and team.

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Team reviewing a matrix to prioritise processes for digitisation

Estrategia y evolución de producto digital7 min

How to decide which process to digitise first: a matrix for sound prioritisation

Learn how to select the first process to digitise with a practical matrix covering impact, urgency, operational capacity, risks and dependencies.

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Validation and rollback diagram for a data migration between systems

software-saas7 min

Data Migration Without a Leap of Faith: Validate, Run in Parallel, and Roll Back a System Change

Guide to planning, testing, and validating a data migration between systems, with controlled parallel operation and evidence-based rollback.

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