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A Linkses ecosystem service

WC

WebChat

Customer care

Omnichannel customer care bringing conversations, teams and context into one workspace.

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01

Who it is for

  • Teams serving WhatsApp, Telegram and web chat
  • Organisations with operators and departments
  • Businesses retaining context and measuring service
02

Core capabilities

  • Omnichannel conversation inbox
  • Operators, departments and assignment
  • Contacts, tags, files and templates
  • Schedules, analytics, logs and billing

How it fits Linkses

It connects human and automated support with messaging, data and processes across the ecosystem.

Connected capabilities04Communications and customer care↗

Linkses

Tell us what you want to launch

You do not need to arrive with the solution decided. Share the goal, the starting point and the obstacle; we will suggest the most useful next step.

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