Software and SaaS development
Digital products that solve, scale and evolve.
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Guides, analysis and lessons on product, artificial intelligence, growth, communications and cloud.
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AI, automation and data
AI systems for real-world processes.
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Cloud, infrastructure and operations
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Latest insights
126 articles
Desarrollo de software y SaaS6 min
How to Prioritize Software Testing Based on Process Risk
Prioritize testing based on a failure’s impact, likelihood, and detectability. This practical framework helps validate changes without slowing releases or leaving critical risks uncovered.
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Estrategia y evolución de producto digital7 min
How to Define Deadlines and Due Dates in a Digital Process Without Ambiguity
A clear deadline policy defines when the clock starts, what pauses it, and what happens when time runs out. Learn how to reduce delays, disputes, and manual work.
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Desarrollo de software y SaaS6 min
Migrate Data or Transform It on Read? How to Choose the Right Approach
Compare persistent migration with read-time transformation based on consistency, performance, and consumers. Use practical criteria to choose an approach and plan a reversible transition.
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Desarrollo de software y SaaS7 min
Where to Validate Data in an Application: The Interface, Server, or an Asynchronous Process
Decide where to validate each piece of data based on user experience, authority, and the cost of errors. A practical framework for combining the interface, server, and asynchronous processes.
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Desarrollo de software y SaaS6 min
Application Compatibility Matrix: How to Decide Which Browsers, Devices, and Versions to Support
Choose which browsers, devices, and versions to support using evidence about usage, risk, and cost. A clear matrix helps teams prioritize testing and communicate limits.
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Operación, observabilidad y mejora continua7 min
How to Design a Business Form That Captures Useful Data Without Creating Friction
Design forms that make the next step easier. Give every field a clear purpose, limit required questions, and test errors, exceptions, and different devices.
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Comunicaciones y atención al cliente7 min
What to Communicate During a Digital Incident: Be Clear Without Speculating
Learn when to notify users, what information to share, and how to provide updates during a digital incident without presenting internal hypotheses as facts.
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Cloud, infraestructura y operación6 min
One Region or Several? How to Decide Whether an Application Needs a Multi-Region Deployment
A multi-region deployment can improve continuity or reduce latency, but it adds complexity. Assess data, dependencies, operating costs, and team capacity before deciding.
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Desarrollo de software y SaaS7 min
B2B SaaS Customer Onboarding: How to Design Activation Without Relying on Manual Support
Design B2B onboarding that guides every organization to its first useful outcome, with recoverable steps, clear responsibilities, and fewer roadblocks.
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Cloud, infraestructura y operación6 min
Graceful Degradation in Applications: What to Keep When a Dependency Fails
Decide which features to keep, limit, or stop when a dependency fails. This practical framework helps protect data, inform users, and restore service safely.
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Estrategia y evolución de producto digital7 min
How to Choose Which Actions Users Should Be Able to Undo in an Application
A practical framework for deciding when to let users undo, restore, or correct actions based on their impact, recovery costs, and effects on connected systems.
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Desarrollo de software y SaaS7 min
How to Decide Which Tasks Should Run in the Background and Which Need an Immediate Response
Choosing which tasks to run in the background depends on what users need to do next, the cost of waiting, and how they can check the result later.
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